Frequently Asked Questions


We don’t exactly have a fancy tech support team, but we do have a pretty cool website! We put together some FAQ’s to help answer the most common questions. If you see a similar question to yours, click it for the answer!


If we didn’t answer all your questions below, contact us!  
How long do I have to complete the event?

There is no time limit set by Teal’s the Deal! Make sure to check with whatever race or event you are running in to make sure they haven’t set a time restriction. As far as we are concerned, it’s about raising awareness!

When and where is this event?

A virtual race can be done at any time, anywhere and at your own pace! There is no location set by Teal’s the Deal, meaning you can run, jog, walk, crawl, run alone, run in a group, run with your pet, bike, hike, use the treadmill, run outside or participate in another race.

Why should I do a virtual race?

Glad you asked. Here are a few reasons on why your runTEAL experience is worth it.

  1. The perfect way to to add a teal medal (known as “bling”) to your collection.
  2. You have complete control over your run time, location and pace. Also, there are no travel expenses, no hassle with parking at venues, and no long lines!
  3. Lastly, this is a fantastic opportunity to support a great cause.
Who is eligible to participate?

Everybody!  There is no age limit to participate. You can walk, run, jog, skip, crawl, use the treadmill, run outside or participate in another race.

Do I have to complete the distance all at once, or can I break it up?

No you are not required to run your distance all at one time. Feel free to break it up into several runs if you need to or stop and take multiple breaks.

I don't live in the US, can I still participate?

Of course! There may be additional fees for the exchange of tender, but non US residents are more than welcome to participate!

When will I receive my medal or bling?

We do our best to send medals a few weeks after you submit your race time on our site. ( However, occasionally we receive a very large amount of orders, so shipping time may vary since our foundation is ran by loving volunteers. If this happens, we greatly appreciate your patience!

How do I track my time?

Most of our participants use an app on their smart phones like NikeRun or MapMyRun. However, a good ole’ stop watch always seems to do the trick!

Do I have to be a trained runner to participate?

Absolutely not! Participants of all levels are always welcome to join!